FairPlay Casino Cookie Policy

At FairPlay Casino, we believe that transparency is fundamental to a trustworthy gaming experience. This Cookie Policy explains how we use cookies and similar tracking technologies on our website at FairPlay Casino.nl. By continuing to browse and use our platform, you acknowledge and accept our use of cookies as described in this document. We encourage you to read this policy carefully so you understand what data we collect, why we collect it, and how you can manage your preferences.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. At FairPlay Casino, we use cookies to recognise your device and remember certain information about your preferences and activity. Cookies help us deliver a smoother, more personalised experience each time you access our fair play casino online platform. They are widely used across the internet to make websites function more efficiently and to provide useful information to site operators.

Cookies can be session-based, meaning they expire when you close your browser, or persistent, meaning they remain on your device for a set period. Our FairPlay online casino uses both types depending on the purpose they serve.

Why We Use Cookies

We use cookies for a variety of important reasons related to how our fairplay casino app and website function. Specifically, our use of cookies serves the following purposes:

• To ensure our website operates correctly and securely for every user
• To remember your login session so you don't need to re-enter credentials repeatedly (fairplay login functionality)
• To store your language preferences and display settings
• To analyse how visitors interact with our fairplay casino online platform
• To protect against fraud and ensure compliance with our licensing obligations under the Kansspelautoriteit (KSA)
• To improve the performance and usability of our FairPlay Casino online environment
• To support responsible gambling tools and self-exclusion checks, including CRUKS verification

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our fair play online casino to function correctly. Without them, core services such as fairplay casino login, account verification, and secure payment processing would not operate. We do not require your consent to place strictly necessary cookies, as they are fundamental to providing the services you request. These include session cookies that keep you logged in while you navigate our platform and security cookies that protect your account.

Functional Cookies

Our FairPlay Casino uses functional cookies to remember your preferences and personalise your experience. For example, we use these cookies to recall your chosen language, remember your display settings, and maintain your gaming session across pages. These cookies make your experience on our fairplay live casino and games lobby more convenient and consistent.

Analytical and Performance Cookies

At FairPlay Casino, we use analytical cookies to understand how visitors use our website. This data helps us identify which fair play casino games are most popular, where users spend the most time, and where technical improvements are needed. We may use third-party analytics tools such as Google Analytics for this purpose. The data collected is aggregated and anonymised — we do not use it to identify you individually. This information directly shapes how we develop and improve our fairplay casino online services.

Marketing and Targeting Cookies

We may place marketing cookies to deliver relevant promotions and content to you, both on our website and on third-party platforms. These cookies help us show you information about our fairplay casino bonus offers, fairplay promo code updates, and other relevant promotions. Our Fair Play Casino may work with advertising partners who place cookies on our behalf. These partners are required to comply with applicable data protection legislation, including the AVG (GDPR) as applied in the Netherlands.

Third-Party Cookies

Some cookies on our FairPlay Casino platform are set by third parties, including our game providers such as Evolution, NetEnt, Pragmatic Play, and Play'n GO, as well as analytics and payment processing partners. We use iDEAL and Wero as our payment methods, and these providers may use cookies to process transactions securely. We do not control the cookies placed by third parties and recommend reviewing their respective privacy and cookie policies. That said, we only work with partners whose data practices meet our standards.

Cookie Duration

The cookies we place on your device vary in how long they remain active:

• Session cookies — these expire as soon as you close your browser
• Persistent cookies — these remain on your device for a defined period, typically between 30 days and 24 months, depending on their function
• Third-party cookies — duration is set by the respective third party and may vary

Managing Your Cookie Preferences

We respect your right to control how cookies are used on your device. At Fair Play Casino, you have several options for managing your cookie preferences:

• Cookie consent tool — when you first visit our site, we present a consent banner where you can accept all cookies or manage your preferences by category
• Browser settings — most browsers allow you to block or delete cookies through their settings. Please note that disabling certain cookies may affect the functionality of our FairPlay Casino platform, including your ability to log in or use certain features
• Opt-out tools — for analytical cookies, you may use tools such as the Google Analytics Opt-Out Browser Add-on

Please be aware that blocking strictly necessary cookies may prevent you from accessing certain parts of our Fair Play online casino, including the fair play casino login page and your account dashboard.

Cookies and Responsible Gambling

At FairPlay Casino, our commitment to responsible gambling extends to how we use data collected via cookies. We use certain cookies to support responsible gambling tools, such as deposit limit tracking, session time monitoring, and CRUKS self-exclusion verification. These are non-negotiable elements of our operations under our KSA licence (no. 1605/01.247.159), and we consider them a core part of delivering a fair and safe gaming environment. Our responsible gaming tools are available at all times within your account settings.

Legal Basis for Cookie Use

Our use of cookies is governed by Dutch telecommunications law (Telecommunicatiewet) and the General Data Protection Regulation (AVG/GDPR). We operate as FPO Nederland BV, trading as Fair Play Casino, registered at the Chamber of Commerce (KvK) under number 81787774. For cookies that require your consent, we will only place them once you have actively agreed through our consent mechanism. For strictly necessary cookies, we rely on our legitimate interest in providing a functioning and secure online casino service.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will notify you through our website or by other appropriate means. We encourage you to check this page periodically to stay informed about how we use cookies. Continued use of our FairPlay Casino platform after any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your rights in relation to your personal data, please do not hesitate to contact our team. At Fair Play Casino, our customer support is available 24/7 to assist you:

• Email: customerservice@FairPlay Casino.nl
• Customer complaints: klantenservice@FairPlay Casino.nl
• Phone: 088-8642333
• Live chat: available 24/7 directly on our website

We are committed to handling all enquiries transparently and promptly, in both Dutch and English. Your trust in our FairPlay Casino platform matters to us, and we are here to answer any question you may have about this policy or your data rights.